Questions and answers
Short answers to what parents ask most.
Getting started
What is KINND?
KINND is a private family app for parents who live apart and the family around their children. Both homes share the custody calendar, appointments, school days, health information, lists, photos and Moments in one place, and invite grandparents and others they trust. KINND is made by WURK ApS in Copenhagen, Denmark, and all data is stored in the EU.
Is it an app?
It runs in your browser and works like an app. Add it to your home screen. No app store needed.
Which languages?
The app and this website are in nine languages: English, Danish, Swedish, Norwegian, Faroese, Icelandic, German, Turkish and Arabic.
Family and access
Does the other parent need to pay?
No. Your co-parent is included in your plan when you invite them.
What can grandparents see?
Only what you share with them. Each adult sees what their role allows.
Who can invite family?
Parents. Grandparents and caregivers need the Family plan.
Paying
What does it cost?
Free is 0 DKK. Parents is 29 DKK a month. Family is 69 DKK a month.
What happens after the 30 free days?
You pick a plan. If you pick nothing, you move to Free.
Can I cancel?
Yes, at any time. You keep your plan until the period ends.
Safety
Is our data safe?
Media and sensitive information are encrypted. Sign-in requires two steps.
Can KINND see our photos?
Not in normal use. Photos are encrypted, each with its own key. Our team only looks into a case when an alarm goes off, and every look is logged.
What happens if someone misuses KINND?
Our warning engine flags it and a person on our team looks into it. Confirmed illegal cases go to the police.
Can I delete everything?
Yes. Your data, your choice. Download or delete your account on demand.
Does KINND help with conflicts?
No. KINND is a place to share in. We do not take sides.
Did not find your answer?
Write to us. A person answers.
Free to start. Invited family never pay.
30 days with everything included. It runs on your phone, no app store needed.